Tesco Shift Leader Marsh Bellows Rd Express
Listed on 2025-12-30
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Retail
Retail & Store Manager, Customer Service Rep
Availability Window
Days From time To time Sun 05 : 00 : 00 23 : 00 : 00
Mon 05 : 00 : 00 23 : 00 : 00
Tue 05 : 00 : 00 23 : 00 : 00
Wed 05 : 00 : 00 23 : 00 : 00
Thu 05 : 00 : 00 23 : 00 : 00
Fri 05 : 00 : 00 23 : 00 : 00
Sat 05 : 00 : 00 23 : 00 : 00
Our Shift Leader rate of pay starts from  £14.76 an hour; this increases to  £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Itâs our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youâd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week weâd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and youâll have 3 weeksâ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, weâd still love to hear from you.
to read more.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. Youâll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Asa Shift Leader you’ll :
Work in a fast-paced retail environment, with bags of variety
Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
Be there for customers, listening to them and helping to make sure they leave the store with what they came for
Look for ways to improve service, including coaching your colleagues and giving feedback to the team
Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
You will be responsible for :Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
Being the go-to person for colleagues in the absence of a manager for day-to-day queries
Making sure the store is always clean, tidy, and well-presented
Supporting managers to coordinate seasonal, community and charity events
Contributing to a great team atmosphere, that is inclusive of everyone
Providing great customer service, by listening to our customers and putting them first in everything you do
Keeping the team well-informed and up to speed on any communications, changes, or updates
Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
Following health and safety routines and procedures, and ensuring colleagues do the same
Recognising and celebrating colleagues within the team who are providing great service
You will need :To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
To be comfortable taking the lead, and overseeing the store in the absence of your Manager
To be a good decision maker,…
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