CVP, National Accounts Team Lead

Position: CVP, National Accounts Team Lead - Central
Job Description

Requisition ID95287

Department Group Benefit Solutions Job Function Group Benefit Solutions Location Remote ,Pennsylvania,United States Role Location Designation Fully Remote Location Designation:
Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.  

to learn more about Group Benefits solutions.

Role Overview :

The National Accounts Team Lead is responsible for leading, developing, and driving performance of Account Executives within the Central Region. Partnering closely with the Region Lead, this role ensures Regional and National strategies are translated into strong execution, sustained growth, and consistent business results.

The Team Lead serves as the primary people leader for Account Executives, a growth catalyst for books of business, and an executive sponsor for key clients. This role does not carry a direct book of business and is accountable for regional performance, talent development, and client outcomes.
** Preferred candidate location is Chicago, Pittsburgh, Minneapolis, Kansas City, or Central U.S.
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* What You’ll Do:

Account Executive Leadership & Performance
• Lead, coach, and manage Account Executives to achieve individual and regional growth, retention, and activity goals
• Establish clear performance expectations and accountability aligned with regional priorities
• Conduct regular pipeline, book strategy, and performance reviews
• Identify and address performance gaps, partnering with the Region Lead on talent decisions and succession planning
• Foster a high-performance, collaborative culture focused on client outcomes and growth

Partnership with Region Lead
• Serve as a close strategic partner to the Region Lead in setting priorities, growth strategies, and execution plans
• Translate regional and national strategy into clear, actionable expectations for Account Executives
• Provide ongoing insight to the Region Lead on performance trends, risks, talent readiness, and capacity
• Align on resource allocation, client prioritization, and escalation decisions

Growth, Retention & Re-Enrollment Leadership
• Drive disciplined execution of regional growth initiatives, including cross-sell, upsell, and new lines of business
• Ensure strong planning and execution for re-enrollment campaigns across the regional portfolio
• Partner with Account Executives to develop and execute book growth strategies
• Identify and scale best practices that improve retention and expansion

Executive Sponsorship & Client Leadership
• Serve as executive sponsor for select strategic clients, supporting retention, growth, and long-term partnership
• Participate in senior-level client, broker, and consultant engagements as needed
• Support Account Executives in complex negotiations, renewals, and strategic discussions
• Lead coordination and resolution of high-impact client issues, ensuring accountability and follow-through

Underwriting & Pricing Collaboration
• Partner closely with Underwriting to support pricing strategy, renewal positioning, and complex negotiations
• Provide field and client insight to Underwriting to support balanced pricing and competitive outcomes
• Collaborate with Account Executives and Underwriting to align client strategy, financial objectives, and long-term relationship goals

Cross-Functional…