Facilities Coordinator

Role Summary

This Workplace experience role combines front‑of‑house reception duties with operational support for facilities management. The successful candidate will be the first point of contact for visitors and staff, while also playing a key role in maintaining the safety, functionality, and efficiency of the London environment. This position is ideal for someone looking to grow within facilities management while maintaining a strong customer service presence.

• Serve as the primary point of contact for all visitors, ensuring a professional and welcoming experience.
• Manage switchboard operations, directing calls and messages appropriately.
• Maintain a clean, organized, and presentable reception area at all times.
• Coordinate meeting room bookings, set‑ups, and AV support as required.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain visitor logs and issue access passes in line with security protocols.
• Support internal communications and announcements for campus‑wide updates.
• Conduct daily walkthroughs of the premises to identify and report maintenance issues.
• Assist with coordination of planned and reactive maintenance activities.
• Issue security passes – ensuring that the correct data has been recorded and placed on tracker.
• Conduct weekly security pass audits.
• Monitor and replenish stock levels of office supplies, cleaning products, and first aid kits.
• Support compliance with health & safety regulations, including fire safety checks, risk assessments, and incident reporting.
• Liaise with external contractors, vendors, and service providers to ensure timely and quality service delivery.
• Manage PPM schedule.
• Provide client reporting.
• Event management – start to end.
• Manage purchase orders.
• Assist with space planning, office moves, and minor furniture installations.
• Maintain accurate records of maintenance logs, service reports, and compliance documentation.
• Support sustainability initiatives and waste management practices across the site.

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.