Receptionist, Administrative​/Clerical

Receptionist (Florey Sexual Health Clinic)

Job

Seniority Level: Entry level

Employment Type:

Full-time

Job Function:
Administrative

Industry: Administrative and Support Services

Location:

Reading

Contract:

Permanent

Hours:

Full Time – 37.5 hours per week (Shifts 07:00–19:00 Monday to Friday; 09:00–13:00 Saturday)

Salary: £24,465 per annum

Closing: 07/01/2026 23:59

The Florey Sexual Health Clinic is looking for a full‑time band 2 Receptionist to join our busy Reception team. Reception is the first point of contact within our busy and extremely sensitive service, and therefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication and interpersonal skills at all levels is essential for the successful applicant. We are looking for a team player with great communication and excellent customer‑service skills and a positive attitude towards work.

• Book appointments and greet patients.
• Carry out an effective telephone triage booking service.
• Work individually and within a team.
• Adapt flexibly to change and remain reliable.

• GSCE (or equivalent) or above in Maths and English Language.

• Experience with in a customer service setting.
• Experience of note management.
• Previous experience of working with databases and maintaining data quality.

• Reception experience.
• Experience with in an NHS administration environment.
• Experience of working with clients of differing healthcare needs.
• Experience of working to tight deadlines.

Required:

GCSE or equivalent qualification in English and Mathematics, computer literate. Previous NHS experience is not required, but customer‑facing experience is desired.

Disclosure:
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. Applicants must submit Disclosure and Barring Service checks.

Reading sits on the River Thames and provides excellent leisure and shopping facilities. The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.