Ward Clerk; Victoria Ward - Part Time

Position: Ward Clerk (Victoria Ward) - Part Time 15 hours per week

Ward Clerk (Victoria Ward) - Part Time 15 hours per week

Band 2 Ward Clerk (Victoria Ward) - Part Time 15 hours per week

This post is part of a job share – you must be able to work set days of Wednesdays and Fridays. The Victoria Ward cares for patients with acute renal (kidney) conditions.

Job Summary

The Post Holder will assist with maintaining the smooth running of the ward and relieve the nursing staff of clerical duties.

Key responsibilities include:

• Be the first point of contact for service users and visitors, covering reception and ensuring accurate information is recorded and communicated.
• Provide general administrative and clerical assistance and support for the team, including inputting data, word processing of correspondence, photocopying, receipt and distribution of post.
• Work flexibly across the range of hours that the service covers.

Main duties of the job

• Manage patient records, including requesting and tracking notes from medical records, answering medical record requests, handling incoming calls and diverting enquiries, and booking patient transport for outpatient appointments and treatment.
• Use the EPR system to book appointments, enter demographics, admit and discharge patients.
• Prepare notes and other documentation for transfer of the patient to the wards as required, tracking using EPR.
• Support nursing and medical staff as required.
• Maintain ward areas well‑stocked with stationery and ensure photocopying facilities are available.
• Liaise with the facilities department on behalf of staff, logging maintenance requests.
• Develop and maintain efficient and effective communication with other trust departments and external agencies to contribute to the smooth running of patient services.
• File reports and maintain general notes.
• Take responsibility for own personal development.
• Provide cross cover for the reception area during annual leave, training and sickness.

About Us

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play, and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our ‘CARE’ values reflect the type of Trust we aspire to be:
Compassionate, Aspirational, Resourceful, Excellent.

Details

• Date posted: 30 December 2025
• Pay scheme:
  Agenda for Change
• Band:
  Band 2
• Salary: £24,465 per annum pro rata
• Contract:
  
  Permanent
• Working pattern:
  Part‑time
• Reference number: NCG
• Job location:
  
  Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN

Person Specification Essential Qualifications

• Good general Maths & English

Essential Experience

• Working with the public

Desirable

• Previous hospital clerical work
• Secretarial or clerical experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act 1975 and a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.

Employer details

• Employer name:
  Royal Berkshire NHS Foundation Trust
• Address:
  Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN
• Website:

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