Personal Assistant

Job Title:

Personal Assistant

Location:

Royal Berkshire Hospital, London Rd, Reading RG1 5AN

Hours:

37.5 hours per week Monday – Friday 9.00am – 5.00pm

Trust:
Royal Berkshire NHS Foundation Trust

Role type:
Temporary for 6 weeks with possibility of extension

Role details

To provide a comprehensive personal assistant service to designated directors ensuring that they receive the support needed to facilitate the performance of their role. As a member of the personal assistant team to also help ensure the provision of a consistent, high-quality service by providing support to the Chair and all Directors as and when required

Duties & responsibilities

* To provide a full personal assistant service to either designated Directors in order to help ensure the smooth and efficient organisation and carrying out of their responsibilities.

* Be the first point of contact for the Directors’ visitors and telephone callers, providing callers with the information, advice and guidance to meet their needs. To ensure that all visitors and callers are handled in a manner that enhances the reputation of the Directors, the Executive and of the Trust.

* Within parameters agreed with the Director, to make judgements and take actions necessary to resolve enquiries, requests and issues raised by managers, staff, external organisations and members of the public.

* To manage the Directors’ diaries, making decisions on whether and when appointments are made, based on the issue, the needs of the caller and the workload priorities and commitments of the Director.

* To type and format correspondence, reports and presentations from dictation or from drafts prepared by the Director. In addition, to design and create correspondence, reports and presentations on behalf of the Director, within agreed parameters.

* Ensure the provision of information required for Board reports, obtaining, collating and presenting the information as required

* As required, to prepare agendas and take notes of meetings for the Director and to take and transcribe minutes of specified Trust committees

* To develop and maintain monitoring systems for the obtaining of information and reports regularly required by the Director. To ensure that the information is obtained on time

* Co-ordinate and/or expedite arrangements to ensure the effective and timely handling of formal patient and non-patient complaints; formal staff grievances and disciplinary meetings for which the Director has a responsibility, communicating with the complainants and staff involved as required.

You’ll learn the following whilst working at the trust:

* An in depth understanding of the roles and responsibilities involved in working within the NHS

* Knowledge of the systems used, to effectively complete your role to the highest standard at all times

* A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Knowledge of Microsoft Office Packages including Outlook & Teams

* PA / EA experience

* Excellent organisation skills

* Minute taking skills

* Compketwent typing skills

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work-…