Facilities & Operations Coordinator

Play a key role in supporting the workplaces, facilities and services that help us deliver our mission. Every day at PACT, we are building adoptive families and empowering women, children, and parents to embrace a positive future. Join an outstanding adoption charity and award winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families for many different backgrounds.

Position:
Facilities & Operations Coordinator

Location:

Office based Reading, travel to other PACT locations as required

Contract:

Permanent, full time 37 hours per week (Monday – Friday) Starting salary range: £26,508 - £29,452 per annum

About the role:

As Facilities & Operations Coordinator, no two days will be the same.
· Act as the day to day point of contact for facilities and workplace related matters
· Help coordinate health and safety activities, building maintenance, contractor visits, office services and workplace arrangements and improvements
· Ensure issues are identified, managed and resolved effectively
· Work closely with internal and external stakeholders, building positive relationships to maintain environments that support the delivery of PACT's services
· Coordinate repairs, support maintenance activities and oversee contractor works
· Carry out inspections to ensure our buildings remain safe, compliant and maintained
· Complete health and safety administration, monitoring and compliance activities
· Assist with office improvement initiatives, premises projects and operational activities
· Identify opportunities to improve workplace environments, processes and colleague experience Our Facilities & Operations Coordinator role includes regular movement around our premises, including accessing all floors of our buildings, which do not have lift access. It also involves practical facilities duties such as receiving deliveries, moving supplies and carrying out workplace checks.

About you:

We're looking for a Facilities & Operations Coordinator who takes ownership, identifies issues and enjoys working with others to find practical solutions. You will enjoy keeping things organised, work collaboratively and be happy to get involved. Most importantly, you'll be proactive, practical and committed to delivering excellent support services. You will also bring:
· Experience of facilities, office management, operations or property-related administration, or similar
· Experience of working with contractors, suppliers or external service providers
· Adaptability to manage multiple priorities and respond to changing requirements
· Good administrative and record keeping skills, with experience of Microsoft applications
· Willingness to work independently, use initiative and maintain a positive, professional approach Experience supporting health and safety activities, compliance processes or working within a charity, public sector or regulated environment would be advantageous. We recognise that relevant experience can be gained through a range of roles and environments, and we welcome applications from people whose experience may not match every competency.

If this sounds like you then apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you! If you would like to arrange an informal discussion about the role, please contact the HR team at  Closing date: 5pm, Thursday 12 November 2026 Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include:
Facilities Coordinator, Facilities Assistant, Workplace Coordinator, Office Manager, Office Coordinator, Operations Coordinator, Operations…