Programme Support Coordinator

£34,000 – 39,000 per annum, varying based on locations, experience andskills.

workstationgrants,paidvolunteerdays,travel expenses,recognition awards,all-staffretreatsandmuchmore.

ASCInternational–Aquaculture Stewardship Council  isanindependent,non-profitorganisation,originallyfoundedbyWWFin
2010.Wearecommittedtocontinuous improvement of global seafood farming practices towards environmental andsocialsustainability.

The Role

Are you exceptionally organised and thrive on making things run smoothly? Do you want to use your coordination skills to support a global organisation making a difference?

This is a new role, supporting the wider Technical Operations Department, with an initial focus on coordinating ASC’s international events programme and providing essential support for document management and internal systems.

You’ll play an important part in bringing people together across our global organisation, coordinating events and helping colleagues access the information, systems and processes they need to work effectively. From supporting international meetings and events to maintaining accurate records and improving internal ways of working, you’ll help ensure that projects and programmes run smoothly.

This is a great opportunity for someone who enjoys variety, takes pride in a job well done and is keen to develop your skills in an international, purpose-driven organisation.

The Team

The Policy and Programme Management team supports ASC’s key strategic initiatives and helps ensure our standards and programmes remain credible, effective and fit for purpose.

In 2027, the team will play an important role in driving the uptake of ASC’s new Farm Standard, supporting farms around the world as they transition towards best practices. The team also maintains ASC’s Quality Management System, leading on processes that underpin the quality and effectiveness of our work.

Role Responsibilities Events Coordination

• Coordinate international in-person, virtual and hybrid events, from initial planning through to delivery and follow-up.
• Maintain event plans, schedules, guest lists, registrations and budgets
• Book venues, catering, travel, accommodation and equipment, and provide technical support where required.
• Liaise with speakers, participants, colleagues, and suppliers, providing clear and timely information.
• Prepare event materials, joining instructions, agendas and briefing packs
• Support event delivery on the day and resolve routine issues promptly.
• Collect feedback, reconcile costs and maintain accurate event records.

Document Control

• Develop and manage a central system for document control requests.
• Process document control requests, including quality review.
• Manage the internal controlled document master list (CDML) and maintain the document filing system.
• Maintain a document revision framework and facilitate the document revision schedule alongside document owners.
• Provide support for the new document development platform (CCMS).

Internal Systems and Programme Support

As time allows, provide support to other internal systems:

• Develop and maintain internal planning and management tools (CRM, )
• Maintain complaints and feedback logs, handling incoming submissions and ensuring the process steps are followed.
• Meeting support – drafting agendas, collating meeting packs, taking meeting records, facilitating attendance and travel arrangements.
• Manage document translation requests and the translation process.
• Carry out other reasonable duties to support the effective work of the team.

Person Profile

You’re a highly organised and resourceful individual who enjoys managing details, coordinating activities and helping others work effectively. You’re comfortable juggling competing priorities, learning new systems and working with…