Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Job Title:

Administrator

Location:

Prospect Park Hospital Honey End Lane Reading Berkshire RG30 4EJ

Hours:

30 hours per week Monday – Friday 8.00am – 4.00pm

Trust:
Berkshire Healthcare NHS Foundation Trust

Role type:
Temporary for 4 months with possibility of extension

Job Purpose:

Administrators will support the effective operation of office processes and procedures within Oakwood Unit; the Administrator team will provide high quality administrative support. All Administrators will be expected to work flexibly and undertake all administrative functions within the unit to ensure that unit is able to operate smoothly and effectively.

Duties & responsibilities

* Maintain a welcoming, neat and tidy reception area;

* Collect, sort and distribute post for the unit;

* Undertake reception duties and welcome / direct visitors into the unit and maintain a welcoming, tidy reception area;

* Answer all telephone calls coming into the unit in a polite and timely manner, taking messages for clinical staff and directing appropriate calls to the Unit Manager;

* Organise room bookings and assist in room preparation prior to and after service or visitor meetings;

* Provide administrative and clerical support to the unit manager and unit staff as required;

* Update on a daily basis the Sit Rep system and provide monthly statistics as requested by the unit/ Service Manager;

* Administer all office systems, both electronic and hard copy, across the service, ensuring that patient files are maintained to a high standard and services run smoothly;

* Liaise with Training and Development to organise staff training and maintain staff training records, keeping the ward manager informed of compliance;

* Ensuring effective communication with all disciplines, patients and relatives;

* Liaising with other departments/ outside organisations as necessary to fulfil role;

* As necessary, attend meetings where the information may be sensitive and complex, taking and transcribing minutes. Distribute information prior and after meetings in a timely manner;

* Data extraction from the ‘RIO’ patient information management system and other electronic systems on a daily basis

You’ll learn the following whilst working at the trust:

* An in depth understanding of the roles and responsibilities involved in working within the NHS

* Knowledge of the systems used, to effectively complete your role to the highest standard at all times

* A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Experience with word/ excel

* Previous knowledge and experience of working in a busy office and / or customer care environment, undertaking a full range of administrative duties

* Experience with in a care setting

* Knowledge of IT systems and software

* Ability to organise and prioritise own workload

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

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