BDM Sales Manager

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This position will be a Sales Management role. Key responsibilities will be leading and managing your team, so leadership experience is essential. In addition, the Sales Manager should possess excellent organisational skills, the ability to lead, drive and inspire, and have an excellent attention to detail. Understanding of credit/risk will also be central to the role, understanding Enterprise and Data centre, and a deep knowledge of the IT Channel is required.

• Increase GP and revenue in team‑aligned customers base for both designated vendors.
• Drive share within targeted partners.
• Manage, develop and support your team.
• Support the team in achieving their objectives – become TS Sales Specialists.
• Establish trusted customer relationships and perform regular updates and reviews with top partners.
• Provide best‑in‑class service levels and become the channel’s most valued distribution partner.
• Work collaboratively with SMB Sales team and Product in delivering business and customer objectives.
• Aim to improve the processes and systems we use on the team.
• Help the team progress, achieve their KPIs and become valuable to their customers.
• Manage the SMB Technology Solutions Sales team as a business leader.
• Manage team targets around revenue, GP and KPIs.
• Coach and support TS account managers and Business Development Executives on activity around core KPIs.
• Understand the account base and demonstrate accurate account mapping, subsequent commercials and forecasting.
• Develop business relationships with key stakeholders within specific vendors and customers.
• Develop relationships with Westcoast key stakeholders in Credit Control, Customer Services, IT and Finance.
• Act as the initial escalation point for all day‑to‑day issues for customers and colleagues.
• Conduct staff one‑to‑ones (PDD) regularly to identify training needs and encourage success across the team.
• Work with Operations to enable accounts to run more efficiently through automation.

• A previous track record in sales is essential.
• Experience working in an IT distributor, managed services provider, systems integrator, vendor or IT reseller is highly desirable.
• Proactive and commercially minded with excellent communication skills.
• Able to motivate and manage a team to succeed in a target‑driven, high‑pressure environment.
• Able to communicate at all levels, articulate issues with clarity and affect change.
• Comfortable reviewing existing practices and making recommendations to improve.
• Able to conduct client visits and lead client meetings.
• Ability to adapt to changing situations with confidence and professionalism.
• Willingness to learn and motivation to continuously develop industry knowledge.
• Excellent attention to detail.

This is an excellent opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business and develop strong, long‑standing industry relationships.

• We will help you grow! To unlock your full potential and progress your career, we provide training and development opportunities, including funded apprenticeships, work‑based studies and professional qualifications.
• We have a generous benefits package including 25 days holidays, an employee referral bonus scheme, staff purchase discounts on IT products, electronics, mobiles, accessories and mobile contracts.
• Access to Westcoast Wellbeing – including full Employee Assistance services, mental health counselling, virtual GP, physiotherapy and Perks & Rewards, enhanced family leave policies, life insurance and schemes such as eye care and cycle‑to‑work.
• Our teams enjoy many social and charitable events throughout the year.

If you are ready to work for a company that believes people are the most important asset and highly recognises and rewards its employees, click apply and complete the short application process (5‑6 minutes). Please note that our recruitment team handles a high volume of applications, making it challenging to provide individual feedback to every candidate. If you do not receive a response within 14 working days, we have chosen to pursue other candidates for this opportunity.

We appreciate your interest and encourage you to explore future opportunities with us.

• Mid‑Senior level

• Full‑time

• Business Development and Sales

• IT Services and IT Consulting

Location:

Reading, England, United Kingdom