DUTCH Customer care specialist

This is a fantastic opportunity for a DUTCH-speaking candidate who enjoys customer care and is looking to grow within a supportive and well-established company. The role is based in the Reading area, and full training will be provided. It's ideal for someone who is passionate about helping customers, enjoys working in a friendly team, and is looking for a long-term career path with progression in a global US business.

The company operates in the automotive sector, offering innovative products used globally. You'll be joining an award-winning customer support team that values quality interactions over speed. You'll be encouraged to take your time with each call, listen carefully to customer needs, and offer helpful, tailored advice. The role also includes administrative tasks, making it varied and engaging.

Role Details:

• Job Title: DUTCH Speaking Customer Support Specialist
• Sector: Automotive
• Language Requirement: Fluent DUTCH
• Salary: Up to 30,000 + excellent benefits
• Location: Reading (Hybrid available after training)
• Hours: Monday to Friday, 9:00am - 5:30pm

Responsibilities include:

• Handling inbound calls and emails with care and professionalism
• Advising customers on appropriate products and services
• Logging queries and managing delivery tracking via Excel
• Supporting Dutch car dealerships with product navigation and issue resolution

Requirements:

• Fluent in DUTCH
• 1-year of customer care or sales admin experience in an office environment
• Based locally to Reading
• Good Excel

If this sounds like something you'd be interested in, I'd love to hear from you.