Platform Support Specialist — Customer Success
Job in
Reading, Berkshire, RG1, England, UK
Listing for:
Eplass
Full Time
position
Listed on 2025-12-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading construction software company is seeking a Support Specialist to provide customer support and optimize the user experience. The role involves being the primary contact for customers, developing
product expertise, addressing technical queries, and enhancing user documentation. Ideal candidates are fluent in English, detail-oriented, and self-motivated with the ability to work in teams. The position offers opportunities for
continuous learning and collaboration within a hybrid work model.
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