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HelpDesk/Support Technical Support

Platform Support Specialist — Customer Success

Job in Reading, Berkshire, RG1, England, UK
Listing for: Eplass
Full Time position
Listed on 2025-12-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading construction software company is seeking a Support Specialist to provide customer support and optimize the user experience. The role involves being the primary contact for customers, developing product expertise, addressing technical queries, and enhancing user documentation. Ideal candidates are fluent in English, detail-oriented, and self-motivated with the ability to work in teams. The position offers opportunities for continuous learning and collaboration within a hybrid work model.
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