Service Advisor

SERVICE ADVISOR
Basic Salary - £24,000 - £28,000 + Bonus
Working Hours - Monday - Friday 8.30am till 6pm & 1 in 2 Saturdays 8.30am till 12.30pm
Location - Reading

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor

· Take Service Department bookings.

· Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.

· Meeting and greeting service customers and identifying their service requirements

· Updating customers with technical issues

· Dealing with complaints

· Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor

· Must have previous experience as a Service Advisor

· Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System

· Must be money motivated with confidence in up selling

· Must be fully customer focused, presentable and professionally dressed

· Ability to thrive within a busy service department

· Full clean UK Driving Licence

Please contact Kelsey White @ Auto Skills and quote job number: 45095