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Job Description & How to Apply Below
We're looking for a friendly, motivated and professional Customer Service Advisor to join the Customer Service team on a 12-month fixed-term contract, covering maternity leave.
You'll work five days a week across Monday to Friday, on rotating shifts between 7:30am and 8:00pm - for example, 7:30AM
-3:30PM, 8AM-4PM, 9AM-5PM, 10AM
-6PM, or 12PM-8PM.
This role is perfect for someone who enjoys variety, teamwork, and making a difference in every customer interaction.
Benefits:
Private healthcare
25 days holiday + bank holidays
Employees assistance programme
Salary sacrifice pension
Electric car scheme
Cycle to work scheme
As the Customer Service Advisor, you will be responsible for:
Handling inbound telephone calls promptly.
Proactively resolving customer enquiries.
Producing quotations and estimates.
Processing purchase orders.
Coordinating email traffic within shared inboxes.
The successful Customer Service Advisor will have the following related skills / experience:
Strong communication skills
Intermediate IT skills to include Excel, Word and Outlook
Strong attention to detail
Self-motivated with a flexible can-do attitude
Good inter-personal skills, must be able to work as part of a team as well as individually
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