Customer Service Advisor

FS UK

Customer Service Advisor

Location:

Reading – Hybrid working pattern
Salary: £30,000

To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1203CS

The Company:
Very well-established European designing and manufacturing company

Main duties:
To work closely with the sales operation team and offering excellent customer service to clients

The role:

- Respond to customer enquiries by phone, email, or in person to provide accurate information about products, services, and policies
- Process quotes and customer orders and update records
- Prepare simple weekly reports for customers and the sales team
- Maintain and update the CRM system
- Provide general administrative support to the office and multi skill when required

The candidate:
- Customer focused with great admin/account management skills
- Experience in the defence/security or high-tech industries – Ideal
- Strong communicator and telephone manner
- Outgoing, confident and motivated candidate
- IT literate

Salary: £30,000

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic