Credit Controller; Interim

Join to apply for the Credit Controller (Interim role) at Aurem Care
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Aurem Care Shared Services, Aurem Care Group, c/o Regus, Davidson House, Forbury Square, Reading, Berkshire, RG1 3EU
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• Managing the full credit control process for resident fees.
• Chasing outstanding payments with families, Local Authorities and NHS funders.
• Issuing statements, reconciling accounts, and resolving billing queries.
• Supporting the monthly invoicing process and maintaining accurate financial records.
• Providing aged debt reports and updates to the Finance Manager.
• Ensuring compliance with GDPR and company policies.
• Working sensitively and professionally with residents’ families regarding fee queries.

• Experienced in credit control or financial administration (care home/healthcare experience is a bonus).
• A strong communicator who can handle sensitive conversations with empathy.
• Highly organised with great attention to detail.
• Confident working with numbers, financial systems, and Excel.
• Able to build positive relationships with families, colleagues, and external agencies.
• Professional, discreet, and aligned with our values.

• Interim role based on 2-6 months, with possibility of a permanent position for the right candidate.
• 40 hours per week.
• Salary: £30,000 - £40,000 (dependent on skills and experience).
• Hybrid working based in Reading (1 remote day per week initially, increasing after training).
• 25 Days Annual Leave plus bank holidays.
• Life insurance.
• Free DBS (T & C’s apply).
• Company pension.
• Wagestream – Same-day pay.
• Employee assistance programme – healthcare and mental health support.
• Free in‑house training via our e‑learning platform, your Hippo, plus fully funded apprenticeship courses.
• Yearly salary review.
• Being part of an organisation where empowering and valuing our people is fundamental to everything we do.

Aurem Care have been awarded the prestigious ‘Top 20 Care Home Group’ accolade by , celebrating our commitment to excellence in care across the UK.

Our homes are about people caring for people, and we believe our care homes should be happy homes for loved ones. Our team plays an important role in ensuring our values are lived and embraced every day.

Diversity, Integrity, Fun, Commitment, and Connecting.

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