Paediatric Ward Clerk - Kempton Bed Unit

Position: Paediatric Ward Clerk - Kempton Day Bed Unit

Paediatric Ward Clerk - Kempton Day Bed Unit

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Job Summary

Band 2 Paediatric Ward Clerk - Kempton Day Bed Unit. Our Paediatrics department is excited to advertise a permanent full‑time Ward Clerk position in our children's Kempton Day Bed Unit.

Main duties of the job

• Front of house representation for the named ward, to meet and greet patients and families upon arrival. Ensure all patients and colleagues are treated courteously at all times in line with customer care standards and Trust values.
• Reception duties, checking patients in on hospital IT systems, communicate with clinical staff of arrivals and guiding patients and their relatives to appropriate waiting areas.
• Support nursing and clinical ward team with all administrative duties required for the role.
• Answering telephone enquiries promptly and efficiently, handling a variety of requests in a professional manner whilst upholding the hospitals CARE values throughout the interaction.

About the Trust

Royal Berkshire NHS Foundation Trust provides high quality care rated Good by CQC. Our values:
Compassionate, Aspirational, Resourceful, Excellent.

Job Details

• Date posted
  : 23 December 2025
• Pay scheme
  :
  Agenda for change
• Band
  :
  Band 2
• Salary
  : £24,465 a year per annum
• Contract
  :
  Permanent
• Working pattern
  :
  Full‑time
• Reference number
  : UCG
• Job locations
  :
  Paediatric Kempton Day Bed Unit, Royal Berkshire Hospital, Craven Road, Reading, RG1 5AN

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the role.

Person Specification Essential

• GCSE or Equivalent A-C grades (including English)
• Experience in a customer care role with excellent communication skills

Desirable

• NHS administration course completion
• NHS administration experience/working in a patient facing role either in primary or secondary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Royal Berkshire NHS Foundation Trust
Paediatric Kempton Day Bed Unit, Royal Berkshire Hospital
Craven Road
Reading
RG1 5AN

EEO statement

We are an equal opportunities employer. We encourage applications from all backgrounds.

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