Pre-Sales Technologist

HP Pre‑Sales Technologist

HP is looking for a true technical and strategic leader to join our team as a Principal Pre‑Sales Technologist and be the lead technical champion for the HP Workforce Experience Platform (WXP) and its corresponding solutions.

WXP is our cloud‑based enterprise solution that helps organizations move from reactive IT to a proactive, user‑centric approach.

• Articulate the "Why":
  Masterfully position the WXP value proposition, demonstrating how its AI‑powered predictive analytics and actionable insights drive down costs, strengthen security, and improve employee productivity.
• Command the Room:
  Develop and deliver compelling presentations, demonstrations, and Proof‑of‑Value (POV) sessions to executive and technical audiences.
• Own the Technical Proposal:
  Prepare and lead the technical responses to Requests for Proposals (RFPs), ensuring the proposed solution perfectly aligns with the client’s business and technical needs.
• Showcase the Platform:
  Be the definitive expert in core WXP features, including:
• DEX Scoring:
  Explaining how the Experience Score (0‑100) is derived from user sentiment and deep device telemetry (System Health, OS, Security, Network, Apps).
• Deep Diagnostics:
  Illustrating how to find the "needle in the haystack" for issues like Blue Screen errors, battery health, and application performance.
• Automation & Remediation:
  Demonstrating the power of the Script Gallery and custom automation to resolve issues at scale.

• Act as a Trusted C‑Level Advisor:
  Forge deep, strategic relationships with executives and senior stakeholders, becoming the indispensable partner they turn to for advice on AI‑driven decision‑making and modern workforce strategy.
• Partner with Sales:
  Work closely with the sales team, providing them with critical technical insights and guidance required to effectively position our solutions and win deals.
• Engage All Key Buyers:
  Build trust and tailor your message to the specific needs of diverse stakeholders:
• Infrastructure Managers:
  Focus on automation, cost reduction, and efficiency.
• DEX Leads:
  Focus on sentiment tracking, "silent suffering," and Smart Refresh insights.
• Security Architects:
  Focus on BIOS security, compliance, and firmware automation.
• ESG Program Managers:
  Focus on power usage metrics and sustainability dashboards.

• Lead Complex Solution Design:
  Handle unique and complex customer challenges with creative problem‑solving, architecting innovative solutions that integrate WXP into their existing ecosystem.
• Plan for Growth:
  Identify the long‑term growth path and scalability options for every solution, generating a comprehensive implementation plan and mitigating risks.
• Manage the Handoff:
  Oversee the implementation of the proposed solution, ensuring a smooth and successful transition from the sales cycle to the deployment and operations teams.
• Assure Security & Compliance:
  Clearly articulate WXP’s adherence to global standards (ISO 27001, SOC 2 Type
  2) and address complex data privacy and residency requirements (e.g., EU, Switzerland).

• Drive Thought Leadership:
  Contribute to high‑impact initiatives by writing technical whitepapers, creating articles, or speaking at industry conferences.
• Be the "Voice of the Customer":
  Conduct market research to identify new trends and customer pain points, communicating this feedback to Product Management and Engineering.
• Mentor the Team:
  Provide active guidance and mentorship to junior team members, helping them develop both their technical acumen and consultative selling skills.

• Experience:
  
  10+ years in technical pre‑sales, consultative selling, or solutions architecture for cloud‑based IT management, Endpoint Management, or Digital Employee Experience platforms.
• Education:
  
  Bachelor’s degree in Computer Science, Engineering, or related field. Sales, Marketing, or Business Administration degrees also valued.
• Product & Platform Expertise:
  Strong understanding of DEX platforms (WXP, 1E, Next Think, etc.).
• Microsoft Ecosystem Mastery:
  Expertise in…