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Job Description & How to Apply Below
A software company in the United Kingdom is seeking a 1st Line Support Technician to provide application and business support to customers. Responsibilities include telephone and email support, logging calls via Salesforce, and ensuring the CRM system is updated promptly. Candidates should have prior application support experience and familiarity with SQL server and basic network troubleshooting. This role presents an opportunity for progression to a 2nd Line Support Technician.
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