Technical IT Manager

Job Description
Technical IT Manager

Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company.

You must be hands‑on and have at least 7 to 10 years proven track record.

• Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non‑standard items, complaints, changes to service
• System changes (software upgrades, introduction of new systems
• Non‑standard requests (new software requests, different / more powerful laptops, etc)
• Acquisitions of businesses - guidance on how to absorb people and systems
• Security system monitoring - interpreting and managing output from the SOC (security operations centre)
• Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc)
• Change management (internal authorisation for significant system changes)
• Assistance to senior management in relation to IT issues (for example, integration with a new time / billing system)
• Response to technological change (e.g. major updates to Microsoft software, introduction of AI‑based systems)
• Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001)
• Assistance with AAF and other audits
• Management of joiner / leaver process
• Business continuity plan & disaster recovery

This is a hybrid position with 2 to 3 days in the office at the offices in Reading.

The salary for this position is circa £60K to £80K.

Please do send your CV to us in Word format along with your salary and notice period.