Platform Success Implementation Specialist

Platform Success Implementation Specialist

Platform Success Implementation Specialist

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

We build world‑leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.

We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Seequent Evo Platform is critical to the success of Seequent, introducing a new business model, incremental revenue streams, a diverse partner network, and industry‑leading solutions that, along with our partners, create unique value to customers that cannot be realised without Seequent Evo’s services.

The Platform Success team is accountable for driving a new business model for the company and will be disruptive to established norms in the business. The team will need to exhibit a high degree of skill to establish an identity and build momentum, but in a way that does not alienate them from the wider business by consistent and frequent communication.

The Implementation Specialist – Platform Success bridges the gap between our partner sales teams and our developers. They offer support during the sales and onboarding process, helping our partners and customers get the most value out of the API’s that we are bringing to market.

The position will be based on a hybrid basis from our office in Reading.

• Support customers, partner managers and sales teams.
• Work alongside the Implementation Manager – Platform Success, Technology Partner Manager – Platform Success, and Regional Sales Teams to support sales activities around using our new API’s to market – recommend API’s to be used.
• Create relevant prototypes to showcase the capabilities of our API’s and provide these as demonstrations to our partners and customers.
• Help onboard the developers of our new partners and customers with the API’s, providing development support where needed.
• Assist with customer data migration projects.
• Work with the partner manager to identify new opportunities to expand our existing partner relationships.
• Participate in the review of the partner applications to ensure compliance with security, that it meets intended business value, it is scalable and has acceptable performance.
• Influence development priorities by understanding our partner organisations and effectively documenting and communicating opportunities for both our organisations.

• Support marketing by creating supporting content to developer API documentation by creating content such as blog posts, “how to” videos and webinars.
• Ensuring online content is relevant.
• Promote & support our developer community online via our developer portal and external forums such as stack overflow.

• Recommended 4+ years of development experience in a SaaS or PaaS organization (MS Azure or Google Cloud Platform experience a bonus).
• Experience working with SQL and No
  
  SQL databases and BI Platforms.
• Experience working with REST API’s.
• Experience with Jupyter notebooks or similar.
• Excellent written and verbal communication skills.
• A consultative approach to solving customers’ business challenges and have a track record of successfully overcoming technical and security objections.
• Delivered high‑quality code samples that engage developers in multiple languages and frameworks.
• Engagement and communication with developer platform communities.
• Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work.

Due to the worldwide nature of our products some customer calls may need to be scheduled outside of regular business hours. An appropriate balance with these to ensure adequate support for our customers while respecting a healthy work life balance can be discussed with your team lead. A baseline rule of thumb for time in lieu for all out of hours calls can be expected.

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