Head of Technical Support; Smart Home Technology

Head of Technical Support (Smart Home Technology)

Theale

50,000 - 60,000 + Training + Paid International Travel + Progression

Are you a Technical Support Engineer or similar that is interested in working in a global business that is revolutionizing the smart home industry? Do you want to work with an exceptionally talented team that will invest heavily in your progression and training?

On offer is the chance to work with a global leader in the smart home and connected devices industry, With unparalleled training and progression at a global leader.

The company offer best in class training including optional all expenses travel to their HQ in Austria to meet the other offices, network and play with the products.

In this role, you will work with an already established team that can offer one on one training from industry experts, clear guidance on how to succeed and the ability to work with cutting edge technology.

The ideal candidate will be someone with an interest in tech or engineering that is driven and motivated to elevate their career and learn from the best.

THE ROLE:

• Lead the technical support team
• Monitor and track KPI's
• Coach, train and mentor junior members of the team
• Attend regular training to become a smart home expert

THE PERSON:

• Have a keen interest in Tech or Engineering
• Background in technical support

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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