Senior Liability Adjuster

We are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the south east and wider areas, with a view to also developing client relationships.

• Location: Uk/Remote
• Category: Claims
• Type: Permanent

Key responsibilities including however, not limited to the following:

• Claim Investigation, conducting site visits and witness interviews to gather factual and documentary evidence.
• Assessing liability, causation, quantum, and policy indemnity on a case-by-case basis.
• Producing high-quality reports with sound technical and legal reasoning.
• Managing a diverse caseload of liability claims and ensuring compliance with SLAs, KPIs, and regulatory requirements.
• Maintaining accurate and timely records using internal systems and platforms.
• Client and Stakeholder Management and acting as a key liaison point for clients.
• Attending meetings and case reviews as required, offering technical input and strategic advice. Assisting with the internal QA and Audit processes.
• CII (Chartered Insurance Institute) or CILA (Chartered Institute of Loss Adjusters) qualifications (or working towards them) is highly desirable but not essential.
• Minimum A-level education or equivalent. Degree-level qualification advantageous.
• Valid UK driving licence is essential.
• Significant experience as a Senior / Liability Adjuster, ideally with complex case exposure.
• Strong knowledge of EL, PL, and Product Liability claims.
• Excellent report writing, negotiation, and communication skills.
• Proven ability to manage client relationships effectively.