×
Register Here to Apply for Jobs or Post Jobs. X

Helpdesk Team Leader: Drive CX Excellence; Hybrid

Job in Reading, Berkshire, RG1, England, UK
Listing for: Thames Water Utilities Limited
Full Time position
Listed on 2026-01-02
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 33000 - 40000 GBP Yearly GBP 33000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Team Leader: Drive CX Excellence (Hybrid)
A leading utility provider in Reading is looking for a Helpdesk Team Leader to inspire and lead a team of Customer Service Agents. This hybrid role involves managing performance, coaching for success, and driving continuous improvement in customer experience. Applicants should possess strong communication skills, proven leadership in meeting KPIs, and the ability to guide teams through change. A competitive salary of £33,000 - £40,000 plus benefits is offered.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary