Shift Leader - Southcote Esso Express

Job Overview

Tesco UK
• Reading
• Permanent
• Apply by 19-Jan-2026

Availability Window:

- Sun 15:00 – 24:00
- Mon 05:30 – 14:30
- Tue 05:30 – 14:30
- Wed 15:00 – 24:00
- Thu 15:00 – 24:00
- Fri 15:00 – 24:00
- Sat 15:00 – 24:00

Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Minimum of 16 guaranteed hours each week, with flexible options down to a minimum of 12 hours.

• Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
• Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
• Keeping the store always clean, tidy and well‑presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere that is inclusive of everyone
• Providing great customer service by listening to our customers and putting them first in everything you do
• Keeping the team well‑informed and up to speed on any communications, changes or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements and removing any obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service

• To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
• To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• To be motivating, so you can inspire your team to deliver beyond expectations
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay‑day weekends – save up to £2,000 a year with Colleague Clubcard
• Free wellbeing services with a range of resources to support your mind, body and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle‑to‑work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to local colleague networks that provide a space for colleagues to come together from a range of backgrounds

We are proud to have been accredited Disability‑Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.

Diversity, equity and inclusion: whoever you are and whatever your background, we always want you to feel represented and you can be yourself ryone’s welcome.

Apply online by the deadline of 19-Jan‑2026. Please note that you need to be 18 or over to apply for this role.