Senior Account Manager AM2B

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion.

At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing.

• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester
• 25 days holiday per annum plus bank holidays and Christmas period
• Excellent learning and development opportunities
• Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area
• Company wellbeing and social events
• Sports and social clubs
• Incentive trips
• Employee Assistance Programme
• Discounted private healthcare
• EV scheme and Ride to Work scheme
• Winners of an array of industry awards
• Great Place to Work Certified
• Sunday Times Top 100 Best Places to Work
• Supporters of 85+ charities with strong commitment to diversity and sustainability

Senior Account Manager

Maddi Fryer

Mid-Market Sales Division

Sales

We are in search of a dynamic and results-oriented individual to assume the position of Senior Account Manager within our Mid-Market Sales team. This role requires a seasoned professional with a robust background in IT Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing corporate clients and possess a keen understanding of the private sector landscape.

Based within commuting distance of our Reading office, the successful candidate will work within Bytes’ Mid-Market Sales organisation (defined as organisations up to 2000 employees), spearheading the identification and pursuit of new business opportunities. Essential attributes include industry-specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success. The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry.

If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success.

• Conduct in-depth market research to identify potential clients, staying abreast of industry trends and developments.
• Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings.
• Drive prospecting efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like Linked In.

• Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges.
• Conduct thorough client needs assessments to uncover pain points and IT requirements, positioning Bytes as a strategic partner in addressing these needs.
• Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience.
• Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client-specific challenges, directly or in partnership with Bytes sales specialists.

• Develop tailored IT solutions aligned with client objectives, leveraging deep industry knowledge and technical expertise.
• Collaborate closely with technical teams to craft comprehensive and innovative proposals that effectively address client requirements and preferences.
• Clearly articulate the unique value proposition of Bytes' IT solutions, demonstrating their tangible benefits and competitive advantages.

• Lead negotiations with clients, adeptly addressing concerns and objections to drive favourable outcomes and secure deals.
• Work closely with legal teams to finalize contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organizational interests.
• Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth.

• Maintain a well-organised and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution.
• Provide regular, detailed reports on sales activities and forecasts,…