Front Desk Receptionist

Serenity Therapy Lounge is growing, and we’re looking for a warm, organized, people-focused receptionist to become part of our wellness team.

We are a modern therapeutic wellness clinic offering massage therapy, craniosacral therapy, NKT, RAPID, PDTR, and holistic care in a calming, high-end environment. Our mission is to create an exceptional experience for every client who walks through our doors.

This role is ideal for someone who genuinely enjoys helping people feel welcomed, cared for, and relaxed from the moment they arrive.

• Greeting clients with warmth and professionalism
• Booking and managing appointments
• Answering phones, texts, emails, and online inquiries
• Processing payments and direct billing
• Keeping the reception and lounge areas clean, calm, and organized
• Supporting therapists with scheduling and client flow
• Helping create a peaceful, welcoming atmosphere
• Light administrative duties and social media support (an asset)

• Friendly, positive, and professional personality
• Strong communication and organizational skills
• Comfortable with computers, booking software, and multitasking
• Ability to stay calm and kind during busy periods
• Passion for wellness, health, or holistic care is a bonus
• Experience in reception, hospitality, spa, clinic, or customer service is preferred but not required

• Beautiful, calming work environment
• Supportive and collaborative team culture
• Opportunity to grow with a rapidly expanding wellness clinic
• Employee wellness perks and discounted treatments

If you love creating meaningful client experiences and want to work in a space focused on healing, professionalism, and growth, we’d love to hear from you.