Hospital Unit Clerk Patient Services

Support patient care communication as a Unit Clerk at Olds Hospital and Care Centre, using organization, confidentiality, and professional communication daily.
Alberta Health Services seeks a Unit Clerk for the combined Medical Surgical Acute Care, Emergency, and Obstetrics program. You will support patients, families, health professionals, and the multidisciplinary team while following AHS policies and procedures. The work includes reception, records, physician orders, and scheduling.

Key Responsibilities:

Maintain efficient communication among patients, families, departments, and professionals
Protect confidentiality of patient information and maintain records
Greet and direct visitors, patients, and health professionals
Transcribe physician orders and schedule tests or treatments
Arrange patient transport and assist with Emergency needs
Requirements:
Completion of Grade 12 or equivalent
Completion of an accredited Unit Clerk course
Manage multiple tasks in changing environments
Communicate effectively with teams, Charge Nurses, and Unit Managers
Maintain a calm, professional demeanor when answering phones
Bring organized administration, patient communication, and confidentiality skills to Unit Clerk services across Olds Hospital and Care Centre.