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Administrative/Clerical
Clerical
Job Description & How to Apply Below
Support hospital telecommunications at Red Deer Regional Hospital using emergency paging, call transfer, and critical thinking skills. This is regular part-time work.
Health Shared Services seeks an Administrative Support III for its Switchboard program. You will provide telecommunication services, support emergency activations, and manage on-call schedule updates. The work requires Microsoft Office proficiency, medical terminology, and strong communication in a high-volume environment.
Key Responsibilities:- Answer incoming calls according to CLEAR Values
- Transfer calls to appropriate people or departments
- Operate overhead paging and alphanumerical messaging systems
- Monitor fire panels and respond to audible alarms
- Announce Emergency Response Code activations
- Grade 12 or equivalent and medical terminology certificate
- Minimum six months recent switchboard or equivalent experience
- Typing speed of at least 40 words per minute
- Intermediate Microsoft Office skills with Word, Excel, and Outlook
- Ability to work all operationally required shifts
Use accurate call handling, emergency communication, and privacy practices to support Health Shared Services at Red Deer Regional Hospital.
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