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Front desk agent

Job in Red Deer, Alberta, Canada
Listing for: iHotel and Conference Centre Red Deer
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service, Call Center / Support
Job Description & How to Apply Below
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • Tasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Employment terms options
  • Evening
  • Morning
  • Experience
  • Experience an asset
  • Employment terms options
  • Weekend
  • Durée de l'emploi:
    Permanent
  • Langue de travail:
    Anglais
  • Heures de travail: 30 to 40 hours per week
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