Food Services Supervisor

Job Category
:
Community Impact and Programs

Employment Type: Fixed Term until June 30th, 2026
Schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m.
Reporting to: Senior Director Food Services
City: Red Deer
Number of Positions to Fill: 1
RFR #: 1689

The Mustard Seed is committed to helping people who are experiencing homelessness and poverty transition toward and maintain sustainable and healthy lifestyles. This position oversees the operation of the kitchen at the Red Deer location and is responsible for leading meal service operations for guests who are actively participating in programs and community events that may include meals.

DUTIES AND RESPONSIBILITIES:

• Oversee the day-to-day operations of Food Services in Red Deer including shelter meals, community meals, school lunch program and food hamper production
• Lead the Chef, School Lunch Program Coordinator, Delivery Driver and other part-time and casual relief staff in the department
• Collaborate with Chef and School Lunch Program Coordinator on ordering the food and supplies necessary to maintain the successful daily operation of Food Services
• Oversee and maintain food budgets in each program
• Implement the procedures, standards and policies/guidelines of AHS regarding how food is prepared, handled, and stored; liaise with AHS
• Supervise cleaning of all Food Services areas to ensure AHS health and safety standards are met
• Identify problem areas and suggest methods to improve overall operations of the kitchen
• Provide input to and assist in the implementation of program evaluation
• Provide direction and supervision to staff to assist them to perform their tasks in an effective and efficient manner, including creating work schedules
• Meet regularly with direct report staff and facilitate Annual Performance Reviews
• Provide training for program staff in food handling procedures
• Ensure staff provide the appropriate reception, acknowledgement, and encouragement for donors, serving groups, and volunteers
• Undertake progressive discipline for employees as needed, under the direction of and with your supervisor, including documentation of actions taken
• Assist with interviews, as requested
• Implement creative strategies to involve volunteers within all areas of Food Services, in conjunction with Volunteer Engagement department
• Provide direction, supervision, and training in food handling procedures to volunteer meal groups, community education groups & volunteers
• Keep a current inventory of all kitchen equipment
• Manage GIK partnerships & donations
• Track statistics and prepare monthly reports
• Serve on internal and external committees, as requested
• Assist in identification of program equipment and materials
• Maintain client confidentiality
• Attend meetings and training, as required
• Other duties as assigned

MINIMUM QUALIFICATIONS AND SKILLS

• Formally trained in Food Services and a minimum of 5 years’ experience working in a commercial kitchen environment
• Valid certificate from the Alberta Health Services Food Safe course
• Desire to serve in a Christian ministry
• Budgetary oversight experience required
• Ability to lead a team consisting of paid staff, volunteers, and clients
• Experience overseeing staff in kitchen is considered a strong asset
• Good organizational skills are a necessity for menu planning, staff scheduling, food ordering and planning special events
• Ability to resolve conflicts as they arise
• Strong working knowledge in Microsoft Office Programs (i.e., Word, Outlook, Excel)
• Ability to learn new software programs as The Mustard Seed uses several in its operation
• Willingness to take any necessary training The Mustard Seed requires – NVCI, First Aid etc.
• Valid driver’s license, a reliable vehicle and $2 million liability insurance required; food pick-ups may be required

WORKING CONDITIONS

• The working environment is in an industrial kitchen
• Flexibility with full-time schedule may be required
• Moderate to extreme physical effort required to successfully accomplish the essential job functions: this is a “hands on” position requiring the ability to lift a maximum of 50lbs on a regular basis and be on one’s feet for long periods of time
• Moderate mental effort is required to successfully accomplish the…