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Retail Operations Shift Lead

Job in Red Deer, Alberta, T4N 0A1, Canada
Listing for: Fire & Flower Inc
Full Time position Listed on 2026-11-06
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Cashier, Retail Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 CAD Yearly CAD 45000.00 60000.00 YEAR

Job Description & How to Apply Below

Lead retail operations through opening, closing, staff supervision, and cash management while delivering consistently high customer service standards.

The Retail Experience Lead oversees assigned shifts and daily store operations. This position guides employees, supports cashiers, maintains product presentation, and reinforces company policies. Success requires retail sales knowledge, communication skills, troubleshooting ability, and experience with cash management.

Key Responsibilities:
  • Open and close the retail store
  • Activate and deactivate security alarms
  • Supervise staff during assigned shifts
  • Assist cashiers and manage cash procedures
  • Maintain organized front of house presentation
Requirements:
  • Two years of retail industry experience
  • High school diploma or GED required
  • Strong retail sales principles knowledge
  • Experience across customer service functions
  • Provincial Cannabis Certification

Apply retail operations, staff supervision, cash management, and customer service expertise as a Retail Experience Lead.

This posting is for the Retail Operations Shift Lead role at Fire & Flower Inc, based in AB, Canada.

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