Office Manager

Overview

Office Manager – Redditch

Full-Time | £27,000–£32,000 per annum depending on your skills and experience

Hours:

Monday–Friday, 9am–5pm – office based; no hybrid

A well-established, family-run plumbing and heating company in Redditch is looking for a proactive and organised Office Manager to join their close-knit team. In this varied and rewarding role, you’ll be the go-to person for managing daily operations — from scheduling engineers and handling customer enquiries to overseeing finances, suppliers, and compliance. If you re someone who thrives on keeping things running smoothly and enjoys being at the heart of a busy office, this could be the perfect fit.

• Manage diaries and job scheduling for engineers and subcontractors
• Handle incoming calls, customer enquiries, and service reminders
• Prepare quotes, send invoices, and manage supplier payments
• Order materials and coordinate deliveries
• Maintain records for training, compliance, and health & safety

• Previous experience in an office management or administrative role
• Strong organisational and communication skills
• Confident using Microsoft Office and basic financial tools (e.g., Quick Books, Sage)
• A proactive, problem-solving mindset
• Experience in plumbing/heating or trades (a bonus, not essential)

• Competitive salary with room for growth
• Supportive, family-run team environment
• Flexibility for the right candidate
• Ongoing training and development

Ready to take on a pivotal role in a growing business? Apply now and help keep the wheels turning behind the scenes. If you think you have the skills and experience that my client is looking for then please call Michelle Laight on or alternatively click APPLY with your updated CV.