Graduate Technical Support

Position: Graduate Technical Support (Permanent)
Graduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa

Vivo Talent is working with an established and growing business to recruit a Graduate Technical Support professional to join their team.

The company has gone from strength to strength, building a strong reputation in its industry through the quality of its products and services.

In this role, you will play a key part in delivering a high standard of technical support and customer service. You will be responsible for resolving customer enquiries efficiently while providing expert product advice and support.

Full training will be provided for the successful candidate.

Responsibilities

Provide technical support to customers, end users and key prospects across multiple communication channels
Respond to enquiries and support tickets in a timely and professional manner
Troubleshoot and resolve product-related issues
Provide accurate product guidance and advice
Work closely with other departments to ensure swift resolution of customer issues

Skills & Experience

Strong customer service skills
Excellent written and verbal communication
Knowledge of electrical or electronic systems is highly desirable

If you're interested in hearing more about this opportunity, please get in touch.

Graduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa

Graduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa