Technical Services Engineer

Graduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa

Vivo Talent is working with an established and growing business to recruit a Graduate Technical Support professional to join their team.

The company has gone from strength to strength, building a strong reputation in its industry through the quality of its products and services.

In this role, you will play a key part in delivering a high standard of technical support and customer service. You will be responsible for resolving customer enquiries efficiently while providing expert product advice and support.

Full training will be provided for the successful candidate.

• Provide technical support to customers, end users and key prospects across multiple communication channels
• Respond to enquiries and support tickets in a timely and professional manner
• Troubleshoot and resolve product-related issues
• Provide accurate product guidance and advice
• Work closely with other departments to ensure swift resolution of customer issues

• Strong customer service skills
• Excellent written and verbal communication
• Knowledge of electrical or electronic systems is highly desirable

If you’re interested in hearing more about this opportunity, please get in touch.