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Client Relationship Manager

Helpdesk Team Manager: Lead Frontline Support & Planning

Job in Redditch, Worcestershire, B97, England, UK
Listing for: Arcus Solutions
Full Time position
Listed on 2026-01-02
Job specializations:
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A leading service provider is seeking a Team Manager for their Redditch site. In this permanent role, you will lead a team of approximately 15 Planners and Desk Agents, coaching them to provide top-notch support for clients. Your responsibilities include managing team performance, providing reports on work order statuses, and handling multiple client projects in a fast-paced environment. Ideal candidates will be self-motivated leaders with exceptional communication skills and a problem-solving mindset.
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