SCUK Product Development Specialist | FTC

Position: SCUK Product Development Specialist | 9-12 month FTC
This job is with Santander UK, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

SCUK Product Development Specialist | 9-12 month FTC

Country:
United Kingdom

Within the SCUK Marketing and Innovation team, and reporting to the Product Development Manager, this exciting opportunity supports the development of new products and services, helps manage and evolve the existing portfolio, and drives the delivery of commercial objectives across a range of channels.
The role takes an active part in shaping product strategy, working with senior stakeholders to define and deliver objectives that result in a class-leading proposition and further strengthen SCUK's market-leading position in motor finance.
Working closely with teams across SCUK and the wider Santander Group, this role offers broad exposure to the business and a unique opportunity to contribute to its ongoing success and future direction.
Responsibilities will include:
Agree both strategic priorities and day-to-day operational activity with line management to ensure actions are aligned to the organisation's broader goals and objectives, including management of the existing portfolio and planning the ongoing governance and oversight.

Achieve objectives set with line management in respect of delivering commercial goals, identifying distribution channels and actioning activity to maximise each opportunity.

Establish and maintain effective working relationships within the SCUK Marketing and innovation department, across other SCUK business functions, and with OEM partners, Dealer partners and third-party suppliers, including building strong relationships with other DCB countries to engage with and share knowledge of new and existing products and services.

Within the product development framework established by the organisation, work with line management to identify opportunity and develop products/ services that deliver good customer outcomes, whilst also optimising sales volume and profitability.

Support line management to manage existing products and services ensuring ongoing compliance with regulatory requirements and the needs of Consumer Duty. Assist in managing the development of new products and services ensuring compliance with the organisation's governance structure as well as planning the ongoing monitoring of those products and services to ensure they perform as expected.

Working in conjunction with line management, closely manage and document all risks associated with the development of new product and the ongoing oversight of existing products. Ensure a holistic approach to risk management from product development and inception, to distribution, through live agreement/policy until end of contract. This includes all aspects of the product fulfilment including suppliers, distributors, customers and internal business function.

Adhere to company policies and processes relating to personal conduct and the effective management of material risk. Ensure that products are developed and delivered in line with the organisation's values of Simple, Personal and Fair, and that they meet the requirements of Consumer Duty. Support line management in ensuring all products and services are subject to appropriate governance and continue to meet the organisation's required standards.

Ensure all activity is carried out in line with SCUK's governance framework and regulatory business principles, including the delivery of good customer outcomes. Adhere to company policies and processes relating to personal conduct and the effective management of material risk, and support line management in ensuring all products and services continue to meet required governance standards. Support the Product Oversight Committee by completing relevant analysis and acting as Secretary to the Chair.

Deal with or escalate any identified risks in relation to Santander Consumer risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework.

Provide accurate, timely and insightful data analysis to support product development,…