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IT Project Manager Project & Program Management Operations Management

Project Manager, IT Project Manager, Project & Program Management

Job in Redmond, King County, Washington, 98052, USA
Listing for: ASK Staffing
Full Time position Listed on 2026-11-05
Job specializations:
  • Management
    IT Project Manager, Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Interested candidates can reach me at  or can mail me at

Job Description

Responsible for end-to-end project management throughout the life cycle of a software/system development project/program.

Qualifications
  • Knowledge of Software Development Life Cycle (SDLC) Project Management.
  • Conducts end-to-end project management of large or multiple large projects. Works as a team member or runs individual projects and is responsible for completing projects within allotted timeline and budget.
  • Defines project scope and objectives, coordinates activities of a project team, and identifies resources.
  • Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis.
  • Ensures adherence to quality standards and reviews project deliverables.
  • Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.
  • Communicates with internal and external clients.
    • Additional Information

    Accountable for managing large volume of low and high complexity and high risk projects which may span multiple regions and/or functions with concurrent projects. The Global Project Manager will assemble the project team responsible for the implementation and provisioning of new projects and changes for a large contact center project.

    Responsibilities include:

  • Overall accountability of project scope, project budgeting and cost reporting, and ensures completion of projects while meeting quality, schedule and cost objectives using the organization's standard processes.
  • Acts as project liaison between IT partners, client organizations and IT leadership. Role may also assist in supplier management of existing vendors.
  • Strong problem solving, negotiating, influencing, facilitation, organization, prioritization, decision making, and conflict resolution skills.
  • Responsible for estimating, scheduling, coordinating, assigning resources, ensuring project funding is secured, and assisting and recommending business solutions/alternatives for projects.
  • Issues reporting to all levels within the organization.
  • Effectively initiates, plans, schedules, estimates, forecasts, coordinates, controls, manages and delivers all activities for projects and related release initiatives, including: developing detailed implementation project plans; identifying detailed design requirements; defining acceptance test procedures; and defining a mutually agreeable implementation schedule.
  • Prior experience with contact center projects and technologies is highly preferred.
  • Some travel may also be necessary. (25%)
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