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Call Handler, Scheduler

Job in Reigate, Surrey County, RH2, England, UK
Listing for: CMS Recruitment
Full Time, Seasonal/Temporary position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 - 28000 GBP Yearly GBP 27000.00 28000.00 YEAR
Job Description & How to Apply Below

Call Handler, Works Scheduler
Based:
Reigate
27-28k excellent benefits and optional OT
8AM to 5PM, Mon to Fri

Call Handler or Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth.
Duties of the successful call handler will include:

  • Taking inbound calls from around 60 customers per day.
  • Scheduling engineers appointments to carry out repairs and maintenance in domestic properties.
  • Liaising with the customers on job progress.
  • Handling any complaints and escalating when required.
  • Other general administration.

The Call handler or Scheduler role is a perm or temp to perm position, full-time Monday to Friday. For this role, the client are offering a salary of 27k to 28k per annum plus 20 days holiday plus 8 bank holidays.

Experience with in a similar role is desirable. There is also an occasional Saturday shift.
The clients office are based near Redhill, Surrey with quick access to the local train station, high street.

Please apply online with an updated CV.

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