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Hybrid Customer Care Specialist: Tech Support & Orders

Job in Richardson, Dallas County, Texas, 75080, USA
Listing for: Fossil Group
Full Time position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR

Job Description & How to Apply Below

Fossil Group is seeking a Customer Care Representative to support our Customer Care team. You will provide technical support to internal teams, ensure orders are processed smoothly, and deliver exceptional service to customers and colleagues.

The role involves high-volume data entry, CRM updates, processing refunds, investigating order issues, and collaborating with cross-functional teams to resolve bottlenecks.

We would love to welcome a new Hybrid Customer Care Specialist:
Tech Support & Orders to our organisation in Richardson, TX, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Customer Care Specialist:
Tech Support & Orders role in the description above.

We appreciate your interest in this position.

Join Fossil Group and contribute to our ongoing work.

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