Admin Support Assistant Prevention

Overview

Our Credentialling Services team is looking for a detail-oriented Administrative Support Assistant with good customer service skills to perform a variety of intermediate administrative duties. If you're a self-starter, service-oriented, and enjoy helping internal and external clients, as well as performing diverse administrative work, consider joining us for this exciting temporary opportunity.

This is a temporary opportunity for 12 months.

How you'll make a difference:

You’ll provide us with your excellent skills in administration and customer service.

Where you'll work

We serve the workers and employers across B.C., and we do best when we’re together. It’s how we collaborate, learn from one another, and develop our people.

This role is currently designated as having a hybrid work arrangement and is based in our Richmond office.

This is a unionized role and is subject to the provisions of the Collective Agreement between the Workers' Compensation Board of BC and the Compensation Employees' Union.

Like everything we do, our work model continues to evolve to support those we serve. We remain committed to a primarily in-office model that strengthens our culture and helps us deliver our best work, while balancing flexibility and positive employee experience.

What you’ll do

• Prepare, edit, and coordinate business documents, reports, presentations, and meeting summaries.
• Compile reporting data, performance measures, and operational information.
• Coordinate meetings, travel, accommodations, and related administrative arrangements.
• Monitor shared mailboxes and respond to or redirect routine inquiries and requests.
• Maintain departmental records, reference materials, tracking tools, and office supplies.
• Receive and distribute mail, courier items, and materials.
• Provide administrative support for projects, committees, and day-to-day office operations.

Is this a good fit for you?

We’re looking for someone who can:

• Organize a high-volume workload involving multiple tasks, changing priorities, and deadlines, both independently and as part of a team
• Communicate clearly and concisely, listen effectively, and ask appropriate questions to obtain or relay information
• Gather, understand, process, and accurately communicate information from multiple sources
• Provide professional, tactful, respectful, and courteous service in person and by phone, including in challenging situations
• Maintain accuracy and attention to detail when entering data and preparing records or documents
• Type accurately and maintain complete and accurate records, documents, and data

Your background and experience

• A minimum Grade 12 education
• Six to nine months of related office or administrative support experience
• Experience preparing, formatting, proofreading, and maintaining business documents and records
• Experience using Microsoft Office applications and other approved business tools to prepare documents, compile information, and maintain records
• Experience coordinating meetings and responding to routine administrative inquiries
• Ability to organize competing priorities and complete work accurately within established procedures
• A minimum typing speed of 60 words per minute

Learn more

For more information about this position, including the necessary knowledge, skills, and abilities (KSAs); job description; and awareness items, see the job profile on WSN.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you’re legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in…