Job specializations:
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Business
Operations Management, Change Management, Business Analyst, CRM Systems & Management
Job Description & How to Apply Below
Drive Services performance at Motive through Salesforce reporting, workflow optimization, and data-driven operational management. Collaborate across teams to improve customer experiences.
As a Business Operations Manager, you will support Implementation, Installation, and Customer Education. You will manage internal processes, allocate resources, monitor performance, and connect Services with Sales, Support, and Product. Your work will help reduce workflow friction and inform business decisions across the organization.
Key Responsibilities:- Identify Services performance drivers and lead improvement initiatives
- Execute strategic projects reducing workflow friction and inefficiencies
- Manage weekly and monthly business processes
- Escalate deviations from goals and expectations
- Provide Salesforce and platform reporting
- Three or more years of Field Sales or Revenue Operations experience
- Experience at a high-growth SaaS company
- Exceptional spreadsheet and data management skills
- Salesforce reports, dashboards, and integration knowledge
- Strong written and verbal communication skills
Bring operational judgment, Salesforce expertise, and analytical skills to improve Services efficiency and customer experience at Motive.
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