Senior Scheduler

Pro Trans BC Operations Ltd., a subsidiary of AtkinsRéalis, is the private operator of the Canada Line, a 19-km automated rail-based rapid transit system connecting Downtown Vancouver with central Richmond and the Vancouver International Airport. Our fleet of trains provide a 26-minute terminus-to-terminus service to an average weekday ridership of more than 120,000 passengers across 16 stations. Our operations office is in Richmond, British Columbia.

Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.

As a Senior Scheduler based in Richmond, BC, you will play a key role in supporting the day-to-day operations of the Canada Line transit system. Reporting to the Director of Operations, you will provide technical and administrative oversight to the Scheduling Team, delivering strategic analysis and guidance, coordinating work output, and leading scheduling initiatives that support operational excellence. Working closely with operational stakeholders and cross-functional teams, you will provide technical expertise and recommendations to ensure scheduling activities are executed effectively, contributing to the safe, efficient, and reliable delivery of this vital public transit service connecting Vancouver, Richmond, and Vancouver International Airport.

Location
- Richmond, BC.

The responsibilities listed below are representative of the position and are not intended to be an exhaustive list. The Senior Scheduler will perform all duties and responsibilities as outlined in the ProtransBC Senior Scheduler Job Description.

• Develop annual scheduling objectives, establish priorities, organize the Scheduling Team’s workload, and provide technical guidance, training, mentorship, and operational support to scheduling staff and stakeholders.
• Provide strategic scheduling advice to department leaders and client groups, including schedule development, workforce planning, forecasting, staffing analysis, and ongoing evaluation of operational requirements.
• Lead and administer annual shift, vacation, and statutory holiday bidding processes, while coordinating daily staffing levels, managing time-off requests, and ensuring adequate operational coverage through callouts, overtime allocation, and other scheduling measures.
• Develop workforce schedules for special projects, training programs, service changes, and multi-department initiatives, including evaluating alternatives, allocating resources, and balancing operational requirements.
• Monitor attendance, absenteeism, overtime, staffing levels, and workforce utilization; identify trends and provide analysis, reports, and recommendations to improve efficiency, resource allocation, and service delivery.
• Maintain accurate workforce information in scheduling and HR systems, including employee records, schedules, job changes, and staffing updates; conduct audits to ensure data accuracy, consistency, and integrity.
• Collaborate with Human Resources, Labour Relations, operational leaders, and external vendors to address scheduling matters, grievances, return-to-work planning, collective agreement compliance, process improvements, scheduling systems administration, and continuous enhancement of scheduling tools, procedures, and controls.

• Post-secondary diploma or degree in Business Administration, Operations Management, Project Management, Engineering, Construction Management, or a related discipline, or an equivalent combination of education and relevant experience.
• 6+ years of progressive workforce scheduling experience, including responsibility for scheduling and coordinating shifts for a workforce of 200+ employees in a complex operational…