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Public Sector Engagement Delivery Leader

Job in Richmond, BC, V6P 0B9, Canada
Listing for: Salesforce
Full Time position Listed on 2026-11-06
Job specializations:
  • Business
    Operations Management, Client Relationship Management, Change Management
  • Management
    Project & Program Management, Operations Management, Client Relationship Management, Change Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 CAD Yearly CAD 120000.00 180000.00 YEAR

Job Description & How to Apply Below

Lead complex Salesforce programs for Canadian public sector customers, combining executive engagement, program governance, and delivery leadership across enterprise transformations.

Salesforce Professional Services seeks an Engagement Delivery Leader to guide strategic customer engagements and implementation outcomes. You will lead technical and non-technical consultants while managing relationships, methodology, scope, contracts, knowledge transfer, and financials. Applicants must be Canadian Citizens.

Key Responsibilities:
  • Lead program teams through communication, direction, motivation, and clarity
  • Serve as primary customer interface and uphold governance
  • Build project plans and manage schedules, budgets, risks, and issues
  • Lead multiple projects requiring complex cross-functional program management
  • Facilitate requirements gathering and user acceptance sign-off
Requirements:
  • 10+ years managing projects and programs for external consulting clients
  • 7+ years managing Salesforce engagements strongly preferred
  • 5+ years supporting Public Sector Professional Services preferred
  • Experience leading teams of 75+ people and $15M budgets
  • Canadian citizenship and regional, occasional international travel availability

Apply enterprise program leadership, Salesforce expertise, and public sector experience to deliver customer outcomes on schedule and within budget.

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