Print and Customer Specialist

Jukebox Richmond, British Columbia, Canada

Jukebox Richmond, British Columbia, Canada

4 days ago Be among the first 25 applicants

Direct message the job poster from Jukebox

Jukebox Print is an online printing company committed to excellent customer service, leading edge print services, and the reputation of delivering creative, high quality products.

An online store should not mean a less personal experience. We welcome everyone, from professional designers, creative professionals, and businesses of all sizes to use our services! Small run sizes are our specialty!

We serve a global and local customer base. Whether coming in-person to our modern retail space or choosing world-wide shipping, our unique products speak vibrantly about how creativity meets print technology.

Founded in Vancouver, Jukebox now has an flagship production center in Richmond and Toronto. Local customers can pick up orders, check and feel printed samples before ordering, or simply chat with one of our Print and Customer Specialists in-person or online. Our global customers delight in the convenience of world wide shipping.

Learn more about us at

We are a young and dynamic group of individuals inviting you to experience a fresh take on cool printing in a beautiful and modern retail space in Richmond, BC. Innovative printing is for everyone!

Interested in joining us?

We are looking for an energetic, positive Print & Customer Specialist who is well experienced in print, and has excellent customer service skills. You are an excellent communicator, organized, and have a high attention to detail. Your self-motivation and drive allows you to excel in optimizing customer service provision by understanding performance targets and utilizing CRM software advantages.

As a Print & Customer Specialist, your main responsibilities are to assist customers via phone, email, and online chat; as well as help out at our reception area when needed. You will use your print knowledge to help prospective customers put their concept to print. In short - you are a passionate print advocate and expert in our product line.

Are you It?

The perfect candidate thrives on being a people person. You are high-spirited, fast-learning, detail oriented.

It is mandatory that you have experience in the printing/graphic communications industry.Having a working knowledge of Adobe Creative Suite programs is an asset (e.g. InDesign, Illustrator, Photoshop, etc.). Other requirements are:

• Post-secondary education
• 3+ year in a customer service position - e.g. call centre, e-commerce, or retail
• Exceptional communication skills, written and verbal
• 1+ year experience in graphic communications or print-related industry
• Upto $48,000 per year

The hired applicant will start working on a full-time basis immediately. Working hours are Sunday-Thursday with variations of 10AM-6PM/11AM-7PM/12:30PM-8:30PM. Training shifts will be Mon-Fri 9:30 am to 5:30 PM (Richmond Head Office)

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Design, Art/Creative, and Information Technology
• Industries Printing Services

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