Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
This Community Associate position serves new and existing customers across many industries at IWG’s Richmond centre. You will maintain professional relationships, respond to changing requests, and help customers focus on running their businesses. Duties include meeting room support, mail handling, invoicing assistance, service tickets, and event planning.
Key Responsibilities:
Maintain a welcoming, ready, and tidy customer centre
Assist with meeting room directions and projector setup
Handle incoming calls, mail, invoices, and customer requests
Open service portal tickets for workspace concerns
Support networking event planning and prospect interactions
Requirements:
Ability to manage multiple tasks and customer priorities
Positive, enthusiastic approach to fast-changing situations
Empathy and communication skills for professional relationships
Experience with Microsoft Office and basic IT equipment
At least eighteen years old and legally eligible to work
Use communication, ownership, and customer support skills to coordinate IWG workspace experiences for Richmond customers.
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