Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Clerical, Office Administrator/ Coordinator, Admin Assistant -
Administrative/Clerical
Clerical, Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
At ICBC, this permanent full-time role supports the Driver Licensing Customer Service Support team. You will process intersection safety camera violation tickets and provide administrative and customer support services. Success requires careful computer work, clear communication, and sound judgment.
Key Responsibilities:
Process intersection safety camera violation tickets
Provide administrative support for customer service operations
Respond to public queries using customer service skills
Determine priorities proactively with good judgment
Adapt to changing work demands, volumes, and schedules
Requirements:
High school graduation and office experience
Accuracy and strong attention to detail
Written and verbal communication skills
Microsoft Word and Excel proficiency
Minimum typing speed of 35 WPM with 90% accuracy
Bring administrative accuracy, ticket processing, Microsoft Excel, and customer support skills to ICBC's Richmond team.
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