Integration Service Technician - Technicien; ne de service en intégration

Install, configure, test, and diagnose hardware and software on computers and related equipment.

Assemble computer systems and related products following established work instructions.

Refurbish products, including repacking, reimaging, disassembling, reassembling, and cleaning.

Perform rework on assemblies or systems based on test results.

Test and troubleshoot desktops, laptops, monitors, and computer accessories; may assist with basic bench repairs (PCs, laptops, LCD monitors) – site-specific.

Assist in developing test specifications from written requirements, procedures, blueprints, drawings, and diagrams – site-specific.

Log and track orders accurately using established procedures; assist with customer technical support when required.

Troubleshoot configuration issues during setup.

Complete ISO awareness training and training on new software and hardware releases.

Document and follow ISO processes and procedures.

Provide product specifications, configuration details, and service offerings to internal associates and TD Synnex customers as needed.

Prepare technical reports when required.

Perform material handling duties and ensure accurate record keeping.

Maintain a professional, clean, and safe work environment.

Perform additional duties as assigned.

Meet attendance and accountability standards.

Experience: Entry-level (0–1 year of relevant work experience)

Education: High school diploma required

Certifications: A+, Server+, and relevant OEM certifications (HPI, Lenovo, Microsoft, Cisco)

Strong organizational and time management skills; ability to drive tasks to completion.

Will work constructively under pressure and meet deadlines.

Maintain confidentiality of sensitive information.

Demonstrate sensitivity to the needs and concerns of others.

Ability to lift and transport up to 50 lbs.

Basic proficiency in computer systems and applications.

Ability to quickly learn and adapt to new systems and technologies.

Distribution center environment may include (but not limited to): exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; outside weather conditions.

Clean room environment requiring ESD (Electrostatic Discharge) protection.

Consistent non-standard work hours or overtime as business requires.