Floor Security-RRCR - Casual/on-call
Job in
Richmond, BC, Canada
Listing for:
Great Canadian Entertainment
Per diem
position
Listed on 2025-12-31
Job specializations:
-
Security
Security Guard, Security Manager
Job Description & How to Apply Below
River Rock Casino Resort is recruiting for Floor Security. In this role, you will be responsible for protecting patrons, staff, and assets to ensure the integrity of the gaming floor and company property by patrolling and monitoring the entire casino site, interior and exterior, as well as controlling access to keys and restricted areas; and other duties as assigned.
Duties and responsibilities for our Floor Security will include:
Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; prepares electronic statements via a non-gaming record keeping systemEnforcing restricted access by unauthorized personsObserving cashier transactions, slot drops, chip/hopper fills and transfers; escorts cash and cash equivalent movementsTagging and reporting found property; transferring items to Lost and FoundConducting regular patrols of the facility interior and exterior as directedEscorting guests and employees as directedPerforming identification checks as requiredReferring disputes to the Supervisor, SecurityPerforming crowd control as directedMay perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locationsMay enroll guests in the Self-Exclusion Program at some locationsLiaising and communicating effectively with all appropriate operational departmentsDeveloping and cultivating strong working relationships with all stakeholders (guests, ownership and employees)Ensuring compliance with licensing laws, health and safety and other statutory regulationsPerforming other duties as assigned or directedSuccessful candidates will demonstrate the following qualifications:
You must be able to work on an as needed or when needed basis (hours may vary depending on operational needs) in a variety of shifts including early mornings, afternoons, evenings, nights, graveyards and weekends as we operate 24 hours a day, seven days a week.High School Diploma or equivalentPrevious security experience an asset but not requiredMust be willing to recertify for Use of Force every 3 yearsOccupational First Aid Level 2 assetCan understand, speak and write English; fluency in other languages an assetExceptional interpersonal and communications skills and the ability to handle multiple tasks at one timeAbility to exceed internal and external customer expectations through timely, effective and service oriented communicationThe ability to successfully obtain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
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